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Service Keeps You Rolling

We provide a broad range of services including cleaning, qualifying, repairing, lining and painting railcars throughout North America.

GATX’s full-service lease delivers quick, convenient service supervised by our team of experts, minimizing disruptions to your operation. GATX handles regulatory issues as adeptly as routine maintenance on railcars.


Our extensive railcar services network includes:


 		 Mobile Repair Units (31 units) – For light repairs to your railcar, such as valves, fittings and running repairs, our professionals can be dispatched to your location. The GATX mobile units save you time and money while increasing efficiency.

 		 Fast Track Shops (7 locations) – GATX  maintains a network of these facilities to handle heavier repairs that do not require full paint and lining work, putting your railcars back into service sooner.

 		 Customer Site Shops (5 locations) – If dedicated, on-site repairs are required, GATX can supply critical services at your plant.

 		 Full Service Shops (30 locations) – When a full range of services is required, our network of shops adheres to the highest standards of quality, performance and efficiency.

 

GATX Interactive Service Site Map

For more information on GATX's service network, click on the country/state to learn more.  Site information is displayed as you hover over the dots on the map.  Click on a dot for detailed site information.  Map controls are located below the map.

GATX Interactive Service Site MapGet Adobe Flash player

 GATX’s owned service network, combined with our preferred contract network, make it convenient for customers to have GATX full-service leased railcars maintained across North America to our exacting standards.

 

Each facility is monitored for:

  • Regular measurements of on-time delivery performance, safety, environmental responsibility and quality.

  • On-site audits, review of documentation and discussions with senior management.
  • Constant communication on capacity availability, measurement results, performance management and enhancement, customer and regulatory requirements and current issues.

 

GATX focuses on maximizing in-service time for customers. Our goal is to meet or exceed promised completion dates on every railcar.  Our customer service group delivers comprehensive resources and industry expertise to every full service lease. GATX manages the maintenance activity on railcars, providing compliance and oversight, while seamlessly coordinating an array of GATX supporting resources including maintenance, engineering, design, environmental, railcar taxes, mileage accounting, and safety.

  

Additionally, GATX provides innovative solutions, including:

  • Rail supply-chain equipment lease financing

  • Consistent supply of new rail market equipment

  • Railcar conversion capabilities

  • Locomotive modernization

  • Maintenance strategies for improved fleet efficiencies

 

Click here for a summary of the railcar maintenance process.