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Customer Site Manager

Operations Management


Are you looking for a unique opportunity to make an impact and drive business and process improvements? GATX Corporation is seeking an ambitious and proven Customer Site Manager to join our world-class team. As a leading industry player for over 125 years, GATX offers a dynamic, collaborative environment where you can thrive and propel your career forward.


Founded in 1898 and headquartered in Chicago, IL, GATX Corporation (NYSE: GATX) is an industry leader with 125+ years of success—success that is powered by our people. We are proud of our high-performance culture, hard-working and enthusiastic management team.


At GATX, we hire the best and offer our employees a dynamic, energetic, collaborative environment to enable them to make an impact from day one. Enjoy the perks and benefits of a global company with the close-knit culture and community of a much smaller one. In the same way we strive to empower our customers to propel the world forward, we are dedicated to providing our people with the tools and resources they need to move forward in their careers.


  • Develop and implement strategic plans to achieve Safety, Quality, Delivery, and Cost objectives
  • Drive continuous improvement efforts using SQDC methodology
  • Set targets, initiatives, and accountabilities for Goal Deployment
  • Monitor and manage cost structures to budgetary guidelines
  • Organize, develop, and motivate the workforce for maximum effectiveness
  • Prioritize work based on customer commitments and employee skill level
  • Establish effective communication processes to align with company performance requirements
  • Foster strong relationships with key internal and external customers
  • Provide proactive leadership to create a sense of urgency and embrace positive change
  • Recruit, hire, mentor, manage, and train employees
  • Administer human resource policies and procedures
  • Manage required certifications for the workforce and location


  • Equivalent experience or a High School Diploma is required; a Bachelor's degree is preferred.
  • Minimum of 3 years of management experience in an industrial or manufacturing environment
  • Background in railcar inspection and repair preferred
  • Experience with budgeting, forecasting, and managing profit and loss statements preferred
  • Functional knowledge of modern manufacturing/operations techniques preferred
  • Knowledge of railcar maintenance standards is a plus
  • Strong analytical skills and ability to interpret qualitative and quantitative data

Join us at GATX Corporation, where you will be part of a collaborative and inclusive environment, working towards flawless performance and world-class results. Take the next step in your career and apply today!


GATX embraces diversity, and we are proud to be an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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