Operations Manager
Operations Management

Overview:

POSITION PURPOSE

 

GATX Corporation, founded in 1898, is the leading global railcar lessor. Our competitive advantage is our full-service leasing business model, including a world-class railcar maintenance network. One of 8 maintenance facilities across North America, our Red Deer, Alberta Service Center provides a full array of services, including repairing, qualifying, painting, cleaning, and blasting railcars. GATX searches for extraordinary individuals who are creative, intuitive, driven, intellectually curious, and eager to join a dynamic organization where high-quality work, collaboration, and dedication are vital parts of our corporate culture.

 

The Operations Manager provides leadership and direction for the Red Deer Service Center functions that support production activities. To that end, this position leads the maintenance, materials, scheduling, and switching teams. This role also leads the financial activities and capital improvement projects, including managing contractors and vendors. The Operations Manager also leads Lean, Six Sigma, and other Service Center improvement projects.

Responsibilities:

Key Activities

 

% Time Spent

1.  Lead and manage the Service Center’s Scheduling, Maintenance, Material, and Switching employees at the Service Center including vendor activities/invoices. These employees are all indirect employees who are in support of Production activities at the Facility.

30

2.  Responsible for all aspects of Financial Budgeting, Facility expenses, and Capital Improvements.  This includes working with outside contractors to secure quotes/bids and for materials, repairs and construction to support the growth of the shop.

30

3. Directly responsible for Car File preparations from the time of car service event to car outbound including all car control through the Service Center.

20

4. Directly responsible for coordinating, managing and supporting Lean and Six Sigma projects at the Service Center.

20

 

Key Activities:

  • Lead and manage the Service Center’s Scheduling, Maintenance, Material, and Switching employees at the Service Center including vendor activities/invoices. These employees are all indirect employees who are in support of Production activities at the Facility.
  • Responsible for all aspects of Financial Budgeting, Facility expenses, and Capital Improvements.  This includes working with outside contractors to secure quotes/bids and for materials, repairs and construction to support the growth of the shop.
  • Directly responsible for Car File preparations from the time of car service event to car outbound including all car control through the Service Center.
  • Directly responsible for coordinating, managing and supporting Lean and Six Sigma projects at the Service Center.

 

Interaction:

 

This position will interact with all levels of employees including upper management, safety, quality, corporate representatives and customers. The person in this position will have a high level of interaction with vendors and all levels of employees at the Service Center on a daily basis.  The decisions made by the person filling this position are of a high range of complexity and independent judgment is exercised.  The candidate for this position should have the ability to fill the Service Center Managers position in times of vacancy/absence. The impact of this position from the Continuous Improvement perspective is very important as it ensures that all Lean projects are implemented, supported and properly completed.

Qualifications:

Education and/or Experience Required (including certifications):

  • Bachelor’s degree with concentration in Operations, Financial Accounting, Engineering, or Organizational Behavior, or Associate’s Degree with equivalent experience.
  • Minimum of 5 years experience in a related industry; management experience in a plant strongly preferred.
  • Accounting Management experience.
  • Supervisory experience a plus.
  • Lean or Six Sigma certifications, or equivalent continuous improvement experience.

 

Key Competencies (non-technical behavioral skills, i.e. presentation, negotiation, customer service skills), in priority order.  Select from “key competencies for job descriptions” list:

 

  • Ability to develop and mentor others
  • Ability to develop and foster a respectful and inclusive work environment
  • Results Driven
  • Problem-Solving
  • Team Building
  • Technical Expertise
  • Organizational Impact
  • Customer Focus
  • Effective interpersonal and communications skills, with the ability to communicate at all levels of the organization
  • Computer Skills

 

GATX embraces diversity, and we are proud to be an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

 


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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