Production Supervisor
Operations Management




Established on 1898, GATX is the leading global provider of railcar leasing and service to customers throughout North America, Europe, and India. Through Trifleet, we own, lease, and manage a global fleet of tank containers. Jointly with Rolls-Royce plc, we also own one of the largest aircraft spare engine leasing portfolios in the world. Across all our businesses, we provide innovative, unparalleled service that enables our customers to transport what matters safely and sustainably, while championing the well-being of our employees and communities.




GATX Rail Canada is looking for an individual to fill a Production Supervisor (Day Shift & Afternoon Shift) role for its railcar maintenance facility located at 4310 77 Street, Red Deer, AB T4P 3P7. 


The Production Supervisor (Day Shift & Afternoon Shift) is responsible for leading/ directing the railcar production for assigned work center(s) at the Red Deer location. The person in this role is on the front line and must ensure that employees performing repairs on railcars have all the tools, equipment, information and training needed to complete their tasks within GATX’s standards. Accountable for leadership of skilled labor employees including all aspects of safety, quality, production and cost. Ensures the highest quality work in the most efficient and cost-effective manner possible.


Provides direction and motivation to the workforce to ensure performance metrics are achieved.  Ensures consistent and fair administration of employee policies and procedures. 



  • Competitive salaries and growth opportunities
  • Annual Incentive Plan
  • Good working environment, stability and a good work/life balance
  • Fringe Benefits (Medical, Dental, Vision, Life Insurance) at zero cost to the employee and their eligible dependents
  • Retirement Saving (RRSP and Profit Sharing)
  • Paid Sick leave and paid vacation
  • Continuous training and development


Key Activities include but not limited to:


% Time Spent

  • Manages work center(s) to ensure that work assigned to repair employees are performed in an efficiently and cost-effective manner and based on the planned target to release;
  • Effectively plans, organizes and schedules process repairs to railcars
  • Mentors employees to ensure they perform their daily tasks in a safe manner and abide to all GATX Health and Safety rules and procedures;
  • Maintains an effective workforce by recruiting, hiring, training, mentoring, and managing performance.
  • Performs audits to ensure high quality repairs.
  • Accountable for production.


  • Uses technical experience, expertise and problem-solving ability to achieve and maintain a quality repair.
  • Maintains an effective work force by ensuring that the employees have the most recent work instructions and are qualified to perform the required repairs;
  • Approves daily time cards from direct reports in LCA
  • Develop ideas for operational improvement and growth
  • Submit required metrics and documentation in a timely manner


  • Communicates work area status/activities to the Production Coordinator.  Communicates with downstream departments to facilitate car flow.


  • Ensures that all necessary administrative work is complete and accurate, including Shop Portal, Schedule Tool, POD Accuracy and Labor Collection.
  • Other related responsibilities as assigned



Scope of Work:


The Production Supervisor maintains a close working relationship with the Production Coordinator, Service Center Manager, Environmental and Safety Coordinator, Quality Manager and the office clerks. The individual in this role will have a very good understanding of the Service Center metrics and goals. The impact of this position on the business is very important as it ensures that daily safety, quality, production, environmental and cost goals are achieved.  The person in this position will have a high level of interaction with production employees throughout the daily schedule.  The decisions made by the person filling this position are of a highly technical nature in the mid-range of complexity and independent judgment as relates to railcar repair.  This position’s primary functions are conducted in accordance with established policies and principles.  This position will have a range of approximately 10-30 production employees reporting to it.




Education and/or Experience Required (including certifications):


  • Minimum High School Diploma or equivalent.
  • Minimum of 5 years’ experience in a fast-paced production environment, preferably experience in Railcar Repair, Blast and Finishing.
  • Knowledge of Welding procedures and railcar materials
  • Previous supervisory experience preferred.
  • Knowledge of Association of American Railroads (AAR) and Federal Railroad Administration (FRA) rules and regulations.
  • Ability to lead a versatile team.
  • Ability to communicate effectively, both in writing and verbally, in English.
  • Strong computer skills, including ability to become proficient in the following:
    • MS Office Suite (Outlook, Word, Excel, and PowerPoint)
    • MMS
    • Shop Portal
    • ECM
    • MIS
    • SEM
    • SharePoint
    • Citrix
    • GagePack
    • Power BI
    • Lotus Notes
    • Customer Spec Database
    • Gasket Spec Database
    • eMaint
    • Labor Collection



Key Competencies (non-technical behavioral skills, i.e. presentation, negotiation, customer service skills), in priority order.  Select from “key competencies for job descriptions” list:


  • Foster a respectful and inclusive work environment
  • Develop and Mentor Others
  • Technical Railcar Repair Knowledge
  • Effective interpersonal and communication skills
  • Detail-oriented
  • Ability to work well with others in a positive manner
  • Ability to properly document valve data, read work orders and GATX specification sheets
  • Strong Planning, Prioritization and Organization Skills
  • Results Driven and Self–starter
  • Team Player
  • Demonstrate decision-making ability
  • Customer Service
  • Effective Leadership 


    Other (i.e., physical requirements, travel, etc. that is not covered above):


    • Must be able to stoop for extended periods and routinely move from kneeling to standing positions
    • Must be able to perform overhead work for extended periods
    • Must be able to lift (vertically) up to 85 pounds from the ground surface
    • Must be able to push / pull (horizontally) up to 140 pounds
    • Must be able to climb ladders and perform work at elevated heights
    • Must be able to work in extreme temperature environments
    • The noise level in the work environment is usually loud to moderate, hearing protection must be worn.
    • Must be able to physically enter confined space (rail car manways as small as 18” in diameter) and work in enclosed environments
    • Must be able to sit/work in front of a computer for extended periods of time



    NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.  They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

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