The Service Center Manager leads the Colton, California Service Center and is responsible for ensuring that the Service Center repairs and maintains railcars in a safe, environmentally responsible, high-quality, timely, and low-cost manner. The Service Center Manager will develop and implement plans, programs and processes that ensure achievement of well-defined goals using GATX’s operating “SQDC” framework (safety, quality, delivery, cost). The manager is responsible for sustaining the lean manufacturing environment and for ensuring that company standards are met. The Service Center Manager will build and maintain constructive working relationships with key customers both internal and external, and provide clear direction and motivation to the workforce. The Service Center Manager will manage the working relationship with the local union leadership.
1. Develop and implement business plan that enables the Service Center to meet or exceed company requirements.
2. Develop strong working relationships with key internal and external customers to align the Service Center with key business needs.
3. Establish and maintain a positive labor relations environment with local union executives. Actively involved in the labor management process including grievance responses and labor negotiations.
4. Successfully manage direct reports and production staff. In this capacity the Service Center Manager must create and foster a sense of urgency within the organization that embraces constructive change. Must be able to develop, articulate, and install clear performance objectives and development plans within the service center organization.
This position has 4 direct reports - Production Manager, Operations Manager, Quality Assurance Manager, Health & Safety Coordinator, and Environmental Coordinator, and, one indirect report, the HR Manager. This position is responsible for approximately 70 employees at the location.
Education and/or Experience Required (including certifications):
Consistent with our policy, all new hires are required to be fully vaccinated and boosted.
GATX embraces diversity, and we are proud to be an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Your web browser (Internet Explorer) is out of date. Please switch to a different, up-to-date browser to experience more security, speed and best user experience on the site.Okay