SAP Cloud Specialist
Overview:
Position Purpose:
SAP Cloud Specialist will play a crucial role in maintaining & improving SAP Cloud Instance for GATX India. This role is detail-oriented in SAP S/4HANA Public Cloud to manage, maintain, and continuously improve our GROW with SAP landscape. This role will serve as the primary liaison between business users, SAP support, and implementation partners to ensure smooth operations, user adoption, and value realization from our cloud ERP investment.
Responsibilities:
Key Job Activities:
The SAP Cloud Specialist will work within Technology function and works directly with the Head of Technology to support digital transformation projects for various functional groups within the company. In addition, it is also expected that the candidate proactively drives initiatives and can support multi-level application integration. This is an individual contributor position and requires a candidate who is self-driven and thrives to work in a dynamic environment.
Key Activities
| % Time Spent |
1. System Administration, Monitoring & Quarterly Release Management
| 20% |
2. Process Optimization & Enhancements
| 20% |
3. Compliance & Governance
| 20% |
4. Reporting & Analytics
| 20% |
5. Integration Oversight
| 20% |
Qualifications:
Interaction: GIPL functional groups, SAP Consultants, Third-party vendors (incl. developers)
Competency:
- Act as the internal owner of the SAP S/4HANA Public Cloud system post go-live
- Manage user access, roles, and authorizations in line with governance policies
- Coordinate with SAP support and partners for incident resolution and service requests
- Monitor quarterly SAP updates and manage regression testing and change impact
- Support business users with training, issue resolution, and process optimization
- Collaborate with cross-functional teams to identify and implement enhancements
- Leverage SAP BTP for reporting, analytics, and lightweight extensions
- Ensure compliance with data security, audit, and regulatory requirements
- Maintain documentation of configurations, processes, and change logs
- Collaborate with US and other internal team for SAP S/4HANA integration with various other applications
Education and/or Experience Required (including certifications):
- 3–5 years of experience in SAP S/4HANA (preferably Public Cloud)
- Strong understanding of SAP best practices and clean core principles
- Experience with SAP Fiori, SAP BTP, and integration tools (e.g., SAP CPI)
- Familiarity with SAP Activate methodology and Fit-to-Standard workshops
- Excellent problem-solving, communication, and stakeholder management skills
- Ability to work independently and manage multiple priorities
- SAP certification in S/4HANA Cloud (preferred)
Other (i.e., physical requirements, travel, etc. that is not covered above):
NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.