Services
Our Services
We provide our customers with innovative, unparalleled service to help transport what matters safely and sustainably. Whether full-service or triple-net, fixed-rate or utilization-based, we work with our customers to develop the best lease structures to fit their unique needs.
With the most diverse fleet in the industry and robust technical expertise to assist our customers, we are the premier railcar and locomotive lessor in North America. Creating the best experience for our customers is a top priority.
Included in our service offerings is an extensive maintenance network.
Customers who have full-service leases with us have the added benefit of relying on our 11 owned maintenance facilities and broad contract shop network to manage the complexities of maintaining railcars. With our premium full-service lease offering, we focus on maintaining the rail equipment so customers can focus on what matters—efficiently operating their railcar and locomotive fleets.
Our Service Offerings
Our services make it easier to operate your railcar fleet
Our Leasing Process
Step Two
One of our Account Managers will contact you to discuss specific railcar/locomotive needs
Step Three
Receive and review your customized quote
Step Four
Work with our Sales and Fleet teams to finalize your order
Step Five
Officially begin your relationship with GATX by signing the contract
Step Six
Railcars and/or locomotives are assigned and delivery begins!
Step Seven
Receive maintenance and compliance assistance from our Account Solutions Leads throughout the lease term (for full-service leases only)
Step Eight
Utilize our customer portal, MyGATXRail, for self-service options such as shopping a car, finding an invoice, and more
Step Nine
Begin the renewal process to continue working with GATX!
